When you open your wallet, we encourage you to have it verified with the data sent by e-mail;
Change your password immediately upon first login to your wallet;
Choose complex passwords with lower case letters, upper case letters, numbers and, if possible, special characters such as % $ & " and others;
Never share your passwords with anyone, not even EALLIANCE™ employees or partners. We will never ask you to give us your passwords. Notify us immediately if someone asks for them;
Memorize your PINs, but do not give them to anyone. This is the only thing you will receive via text message;
A surprising number of Gmail, Yahoo, Hotmail and other accounts have been hacked and maybe yours too. So, follow the procedures communicated by the authorized distributor. If you have a question, contact them;
You are required not to reuse any old password for your EALLIANCE™ wallet or use your EALLIANCE™ wallet password on other online sites or mobile applications;
You are responsible for maintaining appropriate security and control over any login, password, pin or other code you use to access your EALLIANCE™ wallet.
You are responsible for updating your email address and other contact information in your EALLIANCE™ wallet to receive our alerts and notifications that we may send you. We are not responsible for any losses you may suffer due to the compromise of your email credentials, loss of a personal device or failure to follow or act on instructions from alerts, notices and notifications we may send to you.
You are required to report any unauthorized access or utilization of your EALLIANCE™ wallet to us by contacting one of our distributors or Authorized Agents or by writing to us at firstname.lastname@example.org
If you are using a computer, make sure you have installed anti-virus software with the latest updates.
If others have access to your computer, make sure you have logged out of your wallet when you are through with it.
If you are logged into your EALLIANCE™ wallet via a web browser, make sure you are logged into ealliance.trade. You can see this in the address bar by clicking in the address bar of your browser. The address should start like this:
and not like
http:// or https:// ealliance.gift.trade
or any other address that is different from the official ealliance.trade address shown to the right: https://app.ealliance.trade/